Friday, August 29, 2014

Cox Communications

Today I feel super accomplished!  I have cancelled 3 credit cards, opened a new account at TSFL for a  new client, and now I am on hold with cox to see about my refund that I have not received since we moved from Louisiana! And I have been doing laundry all during these process!  Again - feeling super productive!

The guy from Cox is SUPER helpful!  So was the girl last time, but still no refund - he is contacting the finance department for me to figure out why I haven't received my refund yet.  The last two times (this time being one of them) I have had awesome customer service - the two times before that I did not and was pretty rude on the phone - I am not going to lie.  The same thing I told the customer service rep - because I know they make notes about each call LOL and wanted to give my reasoning for being "THAT caller/customer".  We shall see if I get the refund next month or if I need to call back again.  I do know that the best number to call to NOT get Louisiana customer reps is 1.877.404.2606.  That's the number I will be calling from now on!!  All this fuss for 77.09.  Its worth it because cox is overpriced and annoying so its nice to return the favor to them!

Things are going very well at the office.  We accepted and signed with one insurance company so see if that generates some more business.  I have been super busy setting things up and negotiating fees with the insurance companies as well.  Plus, final edits to the website.  Once we go live I will post a link to the website.

I am thinking about ordering new cards for take shape for life since all of my current ones have all my Lafayette information on them.  I like some of the designs from vista print - might look into those!

Luis and I started our challenge a few days early to get on track so we are getting back into the swing of things.  Also a reminder of how easy it is to get out of a healthy habit that you have created.  So back to the basics for the next 12 weeks will be wonderful!

If you'd like to join my secret group on facebook for the 12 week health challenge there is still stime!! Just sent me a message here or on facebook and I'll get you added!

No comments:

Post a Comment